What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the wallet identifiers you use for bKash, Nagad, or Rocket transactions. Each time a deposit or withdrawal moves through your account wallet, a transaction record is created and retained for
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compliance purposes. We also collect device and session data — your browser type, IP address, and the pages you navigate inside the lobby — to keep your session secure and to detect unusual activity. If you contact our support team, that conversation is logged against your
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account. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those processors need to complete your transaction. Retention periods vary by data type: account identity data is held while your
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account remains active and for a period after closure as required by applicable law; transaction records are kept for the period mandated by financial compliance rules in the regions where we operate. Your use of this platform and the applicability of this policy depend on your
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local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.